My wife is not pregnant. She has not been pregnant in twelve years. In fact, my wife cannot get pregnant. But every time my wife picks up a prescription from CVS, the pharmacist’s computer insists the pharmacist ask if my wife is pregnant.
The pharmacist has tried to get the notification turned off. My wife has tried to get the notification turned off. But every time, CVS seems to think my wife is pregnant.
CVS does not just think my wife is pregnant. CVS thinks my wife needs a continually supply of prescription strength ibuprofen. The pharmacy kept refilling the prescription even though my wife did not request a refill. When the refills were maxed out, and without my wife’s consent, CVS called her doctor and got a new prescription for ibuprofen for her. Then CVS kept filling that one. No, we would not go pick them up.
Multiple people have told me they have had the same issue with CVS and it is possible not quite legally kosher for CVS to do this. With my family, CVS has tried this auto-refill scheme with multiple prescriptions. I, in fact, refuse to have prescriptions filled there. I actually pay higher prices at my local Publix pharmacy just to avoid having to get prescriptions from CVS.
CVS also prints out those enormous receipts. CVS does not just hate people. CVS hates the environment and, in particular, trees. CVS prints receipts that could stretch from the earth to the moon and then some. To eradicate these receipts, one must download the CVS app and set up a CVS account and use a CVS barcode and affirmatively choose options in the app to stop the stupid receipts. But when you set up that account and tie it to your prescriptions, CVS starts calling your cell phone every month begging you to refill prescriptions.
The company also hates its in-store shoppers. I went there last night with my daughter. They have eliminated the cashier. One must use an automated check out system and there were no bags. I, trying to be helpful, added the plastic shopping bags to the rack for customers and the machine would not then let me check out. At one point, I tried to scan my CVS barcode to prevent the fifty bazillion mile receipt and the machine demanded an employee come over and visually inspect everything in my bag — a bag I had to keep to the side lest it melt down again.
A line of customers formed while the man in front of me tried to check out. It grew longer as I checked out. The CVS cashier appeared only to clear errors from the machine, not to actually help the people in the long line.
I know multiple CVS pharmacists. They all go to Walgreens. I will too. I have never encountered a company that shows as much contempt for its customers as CVS. It is as if the cable company and the IRS had a love child that was raised by a proctologist.
Now aren’t you glad I didn’t write about politics today?
So this was unexpected...I quit going to CVS years ago, and well, I just kept this to myself cause I figured it was just me. Apparently not. So I’ll speak now.
I grew up in the same Smaller town that I am raising my young’n. CVS opened a very nice store next to the best Elementary School in our town. I’m biased as all of my siblings went to this school and my Mom taught there for 30 years. In fact she started teaching when I was in the second grade and finished 30 years later when my little one was in the second grade.
It was a little controversial opening a CVS next to an Elementary School but it passed. This CVS has a big parking lot and because the majority of parents are actually involved (nowadays saying something)at this Elementary School, many park in the CVS parking lot and walk their littles in to the school house.
My little one loved to get to school early and many times for getting out the door on time he would be rewarded by being able to go into CVS (before school)for a snack for lunch or his favorite was always to have some gum for himself and friends.
This started out fun, and I was even like well, we will give this place some business not only for snacks...but Rx’s, and hey, they sold the Cheapest Natural Light in town!
They opened in the Summer prior to school starting and the hours started at 7:30AM. When school started in the fall, first bell rang at 7:45 and you are late at 8:00. So from 7:30-8:30 was prime shopping time for parents dropping there kids off.
Well three months in to school starting CVS brilliantly changed there opening from 7:30AM ....you guessed it to 8:30 AM.
So I don’t really care if they drop a case (24) Natty’s to 5.99...I don’t go to the place!
CVS —CUSTOMER VALUE, SORRY!
Let's hope they don't actually start giving vaccines and put a needle in their hands.